Privacy policy

Privacy Policy

Effective Date: August 17, 2026

Welcome to Jak Tek Solutions ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Shopify store, place an order, or otherwise interact with our website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us when you:

Place an order
Create an account
Contact customer support
Subscribe to our email or marketing communications
Participate in promotions, surveys, or other activities

This information may include:

Full name
Email address
Phone number
Billing address
Shipping address
Payment and transaction information
Order history
Customer service communications
Any other information you voluntarily provide

Payment information is generally processed securely by third-party payment providers. We do not normally store complete payment card information on our own systems.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages and products viewed
Date and time of your visit
Referring website
General website usage and interaction information

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Send order confirmations and updates
Provide customer service
Respond to questions and requests
Improve our website and products
Personalize your shopping experience
Detect and prevent fraud or unauthorized transactions
Maintain business and transaction records
Comply with applicable laws and regulations
Send promotional communications where you have provided appropriate consent

3. Cookies and Similar Technologies

Our Shopify store may use cookies, pixels, and similar technologies to provide and improve our services.

These technologies may be used to:

Keep your shopping cart functioning
Remember your preferences
Understand website traffic and usage
Analyze website performance
Improve our website and customer experience
Support advertising and marketing activities

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

4. Shopify

Our online store is powered by Shopify, which provides the ecommerce platform we use to sell our products and services.

Shopify and its service providers may process information in connection with your use of our store, including information necessary to process orders, payments, and other ecommerce activities.

5. Sharing Your Information

We may share your personal information with trusted third parties that help us operate our business, including:

Shopify
Payment processors
Shipping and delivery providers
Order fulfillment providers
Analytics providers
Marketing and advertising service providers
Customer support providers
Fraud prevention and security providers

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, property, or business.

We do not sell your personal information for monetary consideration.

6. Marketing Communications

If you subscribe to our marketing communications, we may send you information about products, promotions, discounts, new arrivals, and other updates.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Complete transactions and provide services
Maintain business and financial records
Provide customer support
Prevent fraud
Resolve disputes
Comply with legal obligations
Enforce our agreements

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your information is collected and used
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law

To exercise a privacy right, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete that information.

11. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you visit.